Privacy Policy

1. Introduction

At Sound Barbershop, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or other details provided when booking appointments, submitting contact forms, or subscribing to newsletters.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data (collected via cookies or third-party tools like Google Analytics).
Booking and Payment Info: If applicable, we may collect service history or payment details, securely processed through trusted third-party platforms (e.g. Barberly).

3. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Respond to inquiries or customer service requests
Send updates, confirmations, or marketing communications (with consent)
Improve the performance and user experience of our website

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data only with:

Trusted third-party services (like our booking software or website host)
Legal authorities, if required to comply with applicable laws or regulations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track performance, and analyze trends. You can control cookie settings through your browser at any time.

6. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Canadian privacy law, you have the right to:

Access, update, or delete your personal information
Withdraw consent for future communications
File a complaint with the Office of the Privacy Commissioner of Canada

To make any such request, please contact us using the details below.

8. Third-Party Links

Our website may include links to external websites we do not control. We are not responsible for their content or privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
Email: info@soundbarbershop.com
Phone: 416-518-7499